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Omnichannel Operating Partner Europe

All Channels, All Data, One Partner.


We run your entire European omnichannel-business - from strategy through infrastructure to scale. ALPHA POOL combines 22 years of marketing expertise with a fully integrated omnichannel infrastructure. We take care of e-commerce and marketplace management, fulfillment and compliance - so you can focus on your product

Why 80% of International Brands Fail in Europe


Fragmented channels eat up the entire budget.

Europe looks like one market - it's not. 

27 countries, 27 VAT systemes, 27 regulatory frameworks, thousands of fragmented sales channels and a tax system - really no one understands. 

So usually you work with 20 providers for 6 channels with at least 3-5 dashboards, all showing different figures and often still having to be compiled manually. 25 different invoices. No consolidated view of inventory, performance, or profitability. 

The result: duplication of work, idle time, missed opportunities, and 50% budget loss and more due to inefficiency.

Why many brands lose money in omnichannel:

  • Channel chaos instead of strategy: Amazon, Zalando, own shop, retail - each channel is managed in isolation. No uniform database, no overview. 
  • Complexity kills margins: Separate processes for each channel: listings, logistics, returns, accounting. The costs eat into the margin. 
  • No omnichannel team: Finding and retaining experts for Amazon, Shopware, retail, AND marketing is nearly impossible - and expensive. 
  • Sales remain stagnant: 80% of German brands use less than 5% of the available channels. That's not bad luck - that's lost revenue.

Europe: 40+ countries & 150+ languages: 

  • 27 VAT Systems: Each EU country has its own tax rules. Filing in each is a full-time job. 
  • Legal Entity Required: You need a Merchant of Record or your own EU entity to sell legally. 
  • 1,000+ Fragmented Sales Channels: Amazon alone has 8 EU storefronts. Add Zalando, OTTO, Cdiscount, Allegro, About You and most of the business is still Offline ...  
  • €200k+ Setup: Entity, warehouse, ERP, compliance = 12 - 18 months before your first European sale. 
  • 150+ languages in Europe, 24 of which are official languages, and countless differences in taste, orientation, and behavior.

3 steps - 1 Partner - 1.000+ channels


We break down your omnichannel into three manageable phases. Each phase delivers independent value—together, they form a system that scales.

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Connect


What: We connect all your sales channels in a single dashboard. Within 5 business days, you can see everything at a glance: inventory, sales, returns, profitability per channel - in real time. 

How: Our software connects 100+ data sources. Amazon, Zalando, OTTO, your own shop, retail POS. No IT integration necessary, no system changes.  

Result: You finally know which channel is profitable and where you are burning money. Decision-making ability instead of gut feeling.

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Operate


What: We take care of all channels. As a Merchant of Record (MoR), we are responsible for: logistics, accounting, customer service, compliance – globallyl from a single source. 

How: Over 1 million square meters of warehouse space in the EU, 950+ connected marketplaces, our own accounting team, EU-wide compliance. 

 Result: Instead of many service providers, you only need to coordinate with one contact person. Instead of many invoices, you only need one. Instead of idle time and duplication of work, you get a synchronized system.

 

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Accelerate


What: Once the infrastructure is in place, we bring speed to the system. Through influencer marketing, performance campaigns, and content that directly feeds into your channels. 

How: 22 years of marketing expertise, 1,000+ sales influencers in our pool, data-driven and high-performing. We don't just produce content - we know which content converts. 

Result: Reach that doesn't fizzle out, but is directly measurable in your channels. From the campaign to the retail shelf—a continuous process.

 

You deliver the goods - we take care of the rest

How it works for you with Performance


From analysis to scaling - everything from a single source.

1. Analyze & Audit

Week 1 - 2

We analyze your current channel presence, identify untapped potential, and create a data-driven omnichannel plan.

2. Set-up & Onboarding

Week 3 - 12

DEAL360 connection, product data preparation, channel activation, logistics setup. You deliver the goods - we take care of the rest.

3. Go-Live & Optimization

From Week 12

First channels live, campaigns launched, performance monitoring. Continuous optimization based on real-time data.

4. Scale

Ongoing

Additional channels, additional markets, wholesale connections. Growth without additional internal complexity.

IDEAL360 - Omnichannel Dashboard


all sales-channels, all data, one dashboard

IDEAL360 is our proprietary omnichannel dashboard. It connects all relevant data sources in real time—from Amazon Seller Central and Zalando Partner to your Shopware backend and retail POS systems. At a glance, you can see the following in one dashboard: 

  • Sales and profitability per channel - at a glance, not in six different tabs 
  • Real-time inventory management - synchronized across channels Returns tracking and analysis – identify patterns before they become costly 
  • Campaign performance – which content converts on which channel 
  • Compliance status – WEEE, Packaging Act, EPR per EU country

„No setup required. No IT integration. Live in 5 business days.“

ALPHA POOL does not only focus on the essentials, but to each individual challenge we also find tailor-made solutions.

22+


Years in the business

 

950+


marketplaces & retailers

 

1m+


sqm warehouse capacity

 

4,000+


talents in our portfolio

 

3bn+


media reach

 

600+


data sources

 

40+


countries we operate

 

1


single dashboard

 

One Provider - global reach


We connect you with all relevant solutions, platforms and providers globally.

360° omnichannel eCommerce, marketing & sales from a single source!

Sell successfully worldwide in just a few weeks. 

No headaches with just one contact person. 

 Germany - Europe - and beyond!

Full Omnichannel Audit - free of charge


In just 5 days you will know where you burn your money

We bring clarity to digital commerce

  • Our free omnichannel audit shows you within 5 business days: 
  • Which channels are profitable and which are burning money 
  • Where idle time and duplication of work are eating into your budget 
  • What sales potential lies in unused channels 
  • How a consolidated dashboard changes your decision-making ability 

No sales pitch. No pitch. A dashboard with your real numbers

360° Omnichannel Audit in 5 days (from € 1 Mio. online turnover)
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Our promise: Performance up - costs down


Our service is not to sell you our service, but to find the best service provider for your challenge - independently and objectively.

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Performance
up


We deliver high performers and quality service providers who deliver what they promise.

 

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Costs
down


We avoid bad investments, idle times, overcapacity = you save money

 

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Save
Time


You get to the best service provider for your requirements faster

 

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0% Risk
100% Security


Many services as an all-inclusive price = 100% security for you.

 

Your internal calculation


Buy and operate yourself OR lease?

DO IT YOURSELF
  • 6-12 months setup time
  • Coordinate 3-5 service providers
  • 150,000-300,000 EUR initial investment
  • Build your own team (3-5 FTEs)
  • Separate processes for each channel
  • Fragmented data, no clear overview
WITH ALPHA POOL
  • Live in under 12 weeks
  • One partner for everything
  • Setup starting at 4,900 EUR
  • No in-house eCommerce team required
  • One dashboard (IDEAL360)
  • Compliance included

Better results. 10 times faster. A fraction of the cost.

Transparent Pricing


Small fixed amount, strong Performance, easy to calculate.

360° eCommerce Sales & Marketing
Setup starting at
€ 4,900
Management
2.90% of revenue
Monthly minimum from € 900
  • IDEAL360 - all data in one dashboard
  • Commercial strategy & management
  • Initial sales channels (e.g. Amazon, eBay)
  • Invoicing, accounting & dunning
  • All channels - one creditor
  • Reporting & analytics
Additional Services
Additional sales channels
€90+/month, setup €450
B2B / Wholesale
12% commission
1st level support
€1.30/min
2nd level support
€2.30/min
Logistics (DHL)
from €1.80/letter
Pick & Pack
from €1.10/order
Warehousing
from €350/month
Returns
from €1.60/return

All services for your omnichannel


from a single source and without risk

Everything you need, in one place

  • Holistic approach
  • Infrastructure and services from a single source
  • Fast Go-to-Market
  • No additional IT costs (e.g. Interfaces)
  • Extensive Know-how in all areas
  • Intelligent Data Dashboard
We even take care of all the obligaroty legal, regulatory, taxation & accounting requirements, meeaning - you don't even need to start a company in the EU!

Your entire ecosystem in one place


all your activities collected and analysed in a central dashboard.

IDEAL360 - Buiness Intelligence for your eCommerce 

  • clear dashboard
  • detailed information to all live transactions
  • invoices / reminders / delivery notes / documents
  • order, product and customer data
  • Shop and marketplace information
  • Reporting und Business Intelligence

With our IDEAL360 Business Intelligence Dashboard you have all smart analysis to control and secure your eCommerce management.  

Massive Sales Power


Wholesale, Retail and Franchise - Online and Offline

More Performance for your sales

  • 200+ marketplaces
  • 1.000+ retail partner
  • 3.000+ brandpartners
  • 100.000+ point of sales

in Germany, Europe and beyond ... 


schedule a call

This isn't our first rodeo


Over 30 years of experience in the market - let you and us sleep soundly

Business needs know-how and experience

  • 30+ years in the market
  • 500+ satisfied clients
  • 650+ employees
  • 60.000+ sqm central warehouse in Germany
  • 1.000.000+ sqm of warehouse space in the EU

What do our customers say about us


We are happy to establish contact with selected customers on request

Toyota-Logo

Sevilay Gökkaya
⭐⭐⭐⭐⭐️


No ordinary agency. But really new approaches and bold ways. You can always rely on the valid forecasts - exceptionally efficient.

 

Deichmann-Logo

Ulrich Effing
⭐⭐⭐⭐⭐️


With ALPHA POOL, it was noticeable right from the start that they obviously know what they are talking about. They keep their promises, are reliable and reputable. What more could you want?

 

Bacardi-Logo

Ralf Daniels
⭐⭐⭐⭐⭐️


Outstanding output. Brand presence and reach in formats that are otherwise difficult to access. Very good return on investment and plenty of inspiration for innovative concepts.

 

Premium-Logo

Anita Tillmann
⭐⭐⭐⭐⭐️


ALPHA POOL was a valuable partner for me, especially at the beginning of Premium. I appreciate their openness and expertise. You can rely on them and the results speak for themselves.

 

Frequently asked questions


About our 360° Omnichannel Operation

What exactly is a merchant of record?

A Merchant of Record (MoR) is the legal seller of your products. This means that we take care of invoicing the end customer, taxes, returns, customer service, and compliance in every EU country. You deliver the goods to us - we do the rest.

How soon can I start?

The omnichannel audit usually takes five business days. After that, we can take over operations within four to eight weeks, depending on the complexity of your channel structure and the desired markets.

Do I have to change my existing shop system?

No.IDEAL360 is system-independent and connects to all common shop systems (Shopware, Shopify, WooCommerce, Magento, etc.) and marketplaces via APIs. No system change, no IT migration.

How much does the Omnichannel Audit cost?

Nothing. The audit is free and non-binding. It serves to give you a realistic assessment of your omnichannel potential. There is no catch.

How does ALPHA POOL differ from a traditional e-commerce agency?

A traditional agency builds you a shop or manages a marketplace. We take care of the entire operation—as an operating partner, not a service provider. That means: one contract, one dashboard, one contact person for all channels. Plus over 20 years of marketing expertise and collaboration with global celebrities and influencers—something no traditional e-commerce agency can offer.

Who is this offer suitable for?

Theoretically, for all manufacturers and brands that sell (or want to sell) through at least three channels and want to hand over coordination to a partner so as not to tie up internal structures or want to test the market first. In reality, however, they should have or be able to achieve online sales of at least EUR 3 million per year. Our service is particularly relevant for international brands that want to sell in the EU without establishing their own entity.

Expertise meets unlimited opportunities


First insights into the ALPHA POOL principle

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"We don't produce service blah-blah - we deliver guaranteed results."

Daniel Niemeier | Managing Partner

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"Until now, it has never been so easy to obtain eCom services at absolutely transparent prices."

Jana Hirsch | Partner

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"You will always receive independent advice included."

Frank Bojack | Managing Partner

Let us prefinance our services

Together with our financing partners, we have the right solution for you.

We are continuously expanding our service portfolio

You are still missing a suitable performance?

 

Get help here!

Finish your search and start directly with a non-binding and free inquiry.

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Simple book your appointment directly with our team.

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We are available by phone +49 30 887 128 60 from Mon. - Fri. 09:00 - 17:00 (CET).

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Write us an email and we will answer within 72 hours.

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Get to know us and our services

 

Book your desired appointment - free of charge and without obligation - and one of our customer advisors will contact you.

 

You would like to become part of our strong network and are interested in a sales partnership? Please feel free to contact our sales team.

 

You prefer to write to us? Send us an email at any time and we will reply within 72 hours.

 

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Get the best for your company!

Why not create an account with ALPHA POOL?

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